Frequently Asked Questions
All your queries and doubts, answered.
Laboratory Grown Diamonds
What are the diamonds used in DAIMANTÉ jewellery?
DAIMANTÉ designs jewellery with planet friendly laboratory grown diamonds. They’re 100% real diamonds, identical to natural diamonds in every way except origin. We use only Type 2A (II-A) diamonds, created using advanced CVD technology. They’re certified, tested, and graded just like mined ones.
What makes DAIMANTÉ different from traditional jewellery brands?
DAIMANTÉ is an AI Design led jewellery brand for the modern contemporary customer who like tradition with a serving of conscious consumerism. Inspired by ancient symbolism, interpreted by AI , crafted by human skilled expertise. Designing with laboratory grown diamonds is a conscious and ethical choice by DAIMANTÉ to serve a new generation of customers.
What does “Green Luxury” mean at DAIMANTÉ?
DAIMANTÉ is luxury for the conscious generation. Our laboratory grown diamonds are gentle on the planet and are used in crafting fine jewellery without sacrificing brilliance, design, or legacy. Pairing cutting-edge innovation with Indian craftsmanship for those who choose sustainable luxury.
Are DAIMANTÉ diamonds certified?
Yes. Every DAIMANTÉ piece comes with an authenticity certificate from International Gemological Institute (IGI), verifying the diamond’s quality, grading, and sustainable origin.
How durable are laboratory grown diamonds?
Laboratory grown diamonds are just as durable as mined ones. Rated 10 on the Mohs scale, they’re suitable for daily wear, just like traditional diamonds.
Do your designs feature any authenticity symbols or markers?
Yes. Select designs are engraved with discreet authenticity markers, unique to DAIMANTÉ, ensuring each piece is trackable and traceable.
Warranty & Care
Do you offer warranty on your jewellery?
Yes. Every DAIMANTÉ product comes with a 6-month manufacturing warranty, covering design or workmanship defects. It does not include accidental damage, but our care team is here to help long-term.
Can I return or exchange my order?
Yes. We offer 7-day returns or exchanges on in-stock products, as per our exchange policy. Custom or engraved pieces may not be eligible for a return but we will assist you as best we can, to resolve any concerns.
How do I care for my DAIMANTÉ jewellery?
As with all things precious, gentle care goes a long way. Always clean with warm water, mild soap, and a soft brush. Avoid harsh chemicals and ultrasonic cleaners. Store in your original DAIMANTÉ box to prevent scratches.
Do you offer resizing or repair services?
Yes. We offer one free resizing within 30 days of purchase (excluding custom orders). For polishing, repair, or adjustments, contact our care team, we’re here for your jewellery’s full journey.
Order & Delivery
What are your shipping charges and timelines?
We offer complimentary, secured and insured shipping across India. Products arrive within 2–5 business days after dispatch.
What kind of packaging will I receive?
Each order arrives in our signature Ivory DAIMANTÉ box, with a safety bag, cleaning cloth, and certification inside. It’s equal parts luxurious and sustainable, perfect for gifting or self-love.
Buying Daimanté
Do you have a physical store or showroom?
We do not have a physical store or showroom. DAIMANTÉ is a digital-first brand, which allows us to offer luxury without the traditional markup. But our online experience is curated to feel personal, seamless, and exclusive. The decision to be present in showrooms is one that will be surely considered in the future.
Is it safe to shop for high-value jewellery online?
Yes. DAIMANTÉ is committed to making your online jewellery experience secure, transparent, and worry-free. Our platform uses bank-grade encryption, payments are processed securely, and all shipments are fully insured and trackable. Every diamond is independently certified, and our team is available to assist you throughout your purchase, from selection to delivery.
Do you offer custom or made-to-order designs?
Yes! Through our Custom Concierge service, you can create one-of-a-kind pieces tailored to your story. Whether it’s a personal Talisman or a modern heirloom, we’ll co-design it with you.
Do you offer EMI or pay-later options?
Currently, DAIMANTÉ does not provide in-house EMI or pay-later facilities. We recommend checking with your bank or card issuer for any active EMI or instalment offers that may apply to your transaction.
Need more help or personal assistance?
We’re here to help! Email us at support@daimante.com or call us at +91 94034 12340.
Certification
What is IGI lab-grown diamond certification?
An IGI certification is an independent grading report that verifies the quality and characteristics of a lab-grown diamond, including its carat weight, colour, clarity, cut, measurements, and growth method. It provides transparency and assurance about your diamond’s quality and authenticity.
Why is diamond certification important?
Diamond certification provides independent verification of your diamond’s quality and characteristics. It gives you transparency and confidence in what you are purchasing, with key details such as carat weight, colour, clarity, and growth method documented by an independent gemological institute.
What details are included in a diamond certificate of authenticity?
A diamond certificate includes key details such as carat weight, colour, clarity, measurements, cut, growth method, and the diamond’s unique report number. These details provide a clear record of your diamond’s characteristics and help verify its identity and quality.